Mistake #4: Ignoring the Waiting Periods and Claim Limits
This is one of the most overlooked parts of pet insurance—and it can cost you big time if you’re not aware.
Almost every dog insurance policy includes something called a waiting period. This is the amount of time (usually 2 to 30 days) after you buy the policy before your coverage actually kicks in.
If your dog gets sick or injured during this waiting period, the insurance won’t cover it, even though you’ve already paid your premium.
Example: You buy insurance today. Five days later, your dog eats something toxic and needs emergency care. If the waiting period is 14 days, you’ll have to pay everything yourself.
That’s why timing—and understanding the policy terms—is so important.
Types of Claim Limits You Should Know
In addition to waiting periods, pet insurance policies often include limits on how much they’ll pay out. These limits can seriously affect how much help you’ll actually get when your dog needs care.
Here are the most common types:
Per-Incident Limit
- This is the maximum the insurer will pay for a single illness or accident.
- If your dog needs follow-up treatments, surgery, or therapy for the same issue, you may hit this cap quickly.
Annual Limit
- This is the maximum amount you can claim per year, such as $5,000 or $10,000.
- After you hit this limit, any additional costs for that year are your responsibility.
Lifetime Limit
- This is the total amount your insurer will ever pay out for your dog, regardless of how many years you’ve been paying premiums.
- Once your dog reaches this limit, the insurance ends.
Understanding these caps can help you avoid surprises when the bills start piling up.
How to Avoid This Mistake:
- Read the Policy Documents Carefully Before Signing Up: Don’t just rely on the brochure or website summary. Look at the full terms to understand how long the waiting period is and what types of claim limits apply.
- Ask Customer Support About the Fine Print: Not sure what’s included? Ask! A good insurance company should be transparent and willing to explain everything in plain English.
- Check the Deductible and Reimbursement Rate: A deductible is the amount you must pay out of pocket before insurance starts helping. The reimbursement rate is how much of each vet bill the insurance will pay—often 70%, 80%, or 90%. Know these numbers before you commit.